Millgate earns glowing reviews from satisfied new home buyers

Solid Gold satisfaction for Millgate home buyers – 97.4% would recommend us

What our customers really feel about us, and the new home they’ve bought from us, is something that matters to us very much indeed. To find out more, we commissioned

In-house Research to ask recent buyers how satisfied they were with their purchasing experience with Millgate, summed up by the question: would they recommend us to someone else? In-house Research is an independent market research company, which works with many of the UK’s leading housebuilders. They are experts in asking the questions that reveal the true opinions of customers, and in 2019 carried out 57,000 telephone interviews, getting high levels of response, to gather the data. The results they achieve, therefore, are of very high quality and can be trusted to reflect what customers really think.

We were extremely pleased to learn that Millgate scored 97.4% for customer satisfaction. This has earned us a Gold Award; an accreditation that In-House Research gives to any business that achieves 90% or more for that crucial ‘would you recommend us’ question.

We have always put customers first, and this new accolade is testament to the hard work done by everyone at Millgate to deliver excellence - in the good times and not-so-good times. Well done team!